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By Katie Beltrami

POS-tential Unlocked: Turning checkout moments into brand magic

October 9th, 2024
3 min read

In the whirlwind world of modern retail, where attention is a scarce commodity and every second counts, there’s one often-overlooked space with untapped potential - the Point of Sale (POS). Traditionally, this was the place where customers fumbled for their wallets. Now, it’s become the ultimate playground for brands to engage, inspire, and convert with one final flourish.  

POS isn’t just the final stop before a transaction; it’s the last chance to leave a lasting impression. It can nudge a shopper into making one more purchase, build a deeper brand connection, and amplify your message. The smart retailer knows POS is no longer about the “end” of the journey - it’s about turning every exit into an opportunity. 

Why POS still packs a punch 

POS is where sales and stories collide. Here’s why your strategy at this critical touchpoint is more crucial than ever: 

Impulse, amplified: POS is the retailer’s final frontier for impulse buys. It’s where that last-second decision to add a snack, a magazine, or a trending product happens. Well-placed, high-margin products can trigger these spontaneous purchases, adding an unexpected boost to your bottom line. 

Experiences that stick: POS isn’t just about pushing products anymore - it’s a platform to share your brand’s story. Clever, well-crafted POS displays can educate shoppers, highlight ethical practices, or spotlight seasonal collections, enriching their shopping experience and leaving them feeling more connected to your brand. 

Branding, reinforced: In retail, consistency is king. POS is where you reaffirm your brand’s voice and visual identity - whether it’s through sleek designs, clever copy, or standout typography. Every piece of signage, every display, should echo who you are and what you stand for. 

Cross-sell synergy: Why stop at one sale? Use POS to showcase complementary products, prompting shoppers to make those “oh, I do need that!” decisions, boosting both satisfaction and average transaction value. 

Seasonal spotlight: POS is where your brand’s agility shines. From limited-edition releases to flash sales, it’s your dynamic space to promote exclusivity and capitalise on trends. 

POS is now a dynamic, living touchpoint—a final opportunity to influence, engage, and sell. So, how do you turn that potential into performance? Here are 10 top tips for creating POS displays that work hard for your brand. 

 

10 Tips to make your POS unmissable 

  1. Cut the clutter 
    Less is more with POS. A clear, concise message - whether it’s “Buy Now” or “Limited Edition” - avoids overwhelming customers at a crucial decision-making moment. Simplify the display and let the product or offer speak for itself. 

  2. Be bold, be seen 
    POS should stop customers in their tracks, not fade into the background. Use high-impact visuals, vibrant colours and striking graphics to create an eye-catching display that customers can’t ignore. 

  3. Create urgency 
    No one likes missing out. Urgency drives action, and with POS, it can make or break a sale. Phrases like “Limited Time Offer” or “Only While Stocks Last” tap into FOMO and encourage immediate purchases. 

  4. Consistency is key 
    Your POS should feel like a natural extension of your brand. Keep the fonts, colours, and tone of voice in-line with your brand identity. This cohesive approach helps build trust and makes your brand instantly recognisable. 

  5. Go digital, go dynamic 
    We live in a digital world - your POS should reflect that. Digital screens that flash new products, promotions, or even interactive elements can capture attention in ways static signage can’t. Plus, they’re easy to update as your campaigns evolve. 

  6. Location, location, location 
    Strategic placement is everything. POS displays don’t belong just at the checkout - they thrive in high-traffic areas like store entrances or along the main aisles. Catch your customers when they’re most engaged, not just when they’re ready to leave. 

  7. Make it interactive 
    Let your customers play. Whether it’s touchscreen displays that offer personalised recommendations or QR codes that link to exclusive content, interactive elements engage shoppers on a deeper level. It’s about turning a passive moment into an active, memorable experience. 

  8. Highlight the benefits, not just the features 
    People don’t just buy products - they buy solutions, feelings, and lifestyles. Your POS should go beyond the product specs. Whether it’s solving a problem or enhancing their life, tap into the emotional benefits that will resonate with your customers. 

  9. Sustainability sells 
    Consumers care about the planet, and your POS should, too. Highlight eco-friendly materials or sustainability certifications in your displays, or simply choose sustainable display materials. It shows you’re in tune with today’s values, which can build long-term loyalty. 

  10. Test, learn, refine 
    Nothing with POS should be set in stone. A/B test different designs, placements, and messages to see what resonates best with your audience. Use data-driven insights to continually optimise for maximum engagement and conversion. 

 

Conclusion: POS is where it all comes together 

In the fast-paced, fleeting world of retail, Point of Sale isn’t just a place to transact - it’s where brands can transform. Every display, every sign, every promotion is an opportunity to turn moments into memories and transactions into connections. 

With a well-crafted POS strategy, you’re not just selling - you’re storytelling. You’re turning checkout lines into touchpoints and turning shoppers into loyal brand advocates. 

At Logic+Magic, we understand fast retail. Our experience and in-house capabilities ensure that we deliver visually compelling content, that resonates with your target audience, inspires imaginations, and builds brand awareness. If you’re looking for support with your POS campaigns, we’d love to talk – get in touch.

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Katie Beltrami

Head of Creative

An easy going and passionate creative and designer, with extensive experience in multi-channel creative campaigns, branding and design. She loves getting stuck into new projects, building relationships and strives to create engaging and memorable work.