User Research + Testing

The essential evidence to underpin all UX and experience design decisions

Delivering humanised projects through empirical design

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By investing in thorough user research with Logic+Magic, clients can gain a deep understanding of their users, leading to more informed design decisions and better overall outcomes. We do this by conducting in-depth research sessions, including field studies and focus groups, monitoring user behaviour in a real-life context and gathering authentic insights. With this, we deliver our recommendations in a series of comprehensive reports, presentations and design workshops. Collaboration is key so we ensure we engage stakeholders throughout to ensure alignment and buy-in.

When you work with us, you get a team with a thirst for knowledge; continuously learning and adapting to better understand your users.This is crucial to test all stages of design and development to ensure needs are being met and all pain points are relieved. With over a decade of experience in the game, we combine rigorous research methodologies with creative thinking to deliver your user research in a way that not only answers questions, but also sparks new ideas. Our partnership-driven approach keeps you in the loop regularly, so recommendations are not only user-centred but inclusive of departmental goals.

Committed to uncovering deep, actionable insights that inspire great design

Enhanced user understanding

Obtain rich insights into user behaviours, needs and goals, leading to more user-centricdesigns.

Informed design decisions

Leverage research to rationalise design choices, aligning with user needs and business objectives.

Cost savings

Mitigate costly development by addressing issues earlier in the design process.

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Andrew McCrea
User Experience Director

Andrew has over 21 years experience in digital and online performance that spans across e-commerce, marketing, brand, design and product. For over a decade Andrew has grown and led UX teams, sales, projects, operations, and training. In addition, Andrew is a student mentor and facilitator since 2018 for one of the world’s leading UX educational bodies, the UX Design Institute.

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